Behavior policy - We believe in promoting positive behavior.
Confidentiality - Our main aim is to build a relationship with both parent and child based on mutual trust and respect. Confidentiality about personal details must exist to secure trust. Confidentiality will be broken if a Child Protection issue arises.
Child Protection - Any children in our care will be under constant supervision and only allowed in areas approved by the Social Care & Social Work Improvement Scotland. Any concerns about a child protection issue will result in us contacting the local social work department.
Admissions - After initial contact with parent we will arrange for parent and child to visit us. After a satisfactory meeting we will look at paper work. Every new admission will start with a one month trial.
Inspections - We are inspected regularly, you can find the report on the SCSWIS website
Complaints - We will treat all complaints seriously and deal with them appropriately and quickly. We will inform the relevant agencies of the complaint. If you wish to make a complaint contact:
Social Care & Social Work Improvement Scotland. Compass House, 11 Riverside Drive Dundee. DD1 4NY
Equal Opportunities - We are all equal but should always be treated as individuals. No child in our care will be discriminated against.
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